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Sonic Plating Co. Inc.

Company Profile: Sonic Plating is a Production Plating company with over 48 years in the industry located in Santa Fe Springs, California.  Primary focus is on commercial  and Military applications.  Processes include both barrel and rack processing to commercial and ASTM standards, including barrel zinc, rack zinc, baking, chromate conversion, passivation, dipping, wax emulsion, stripping and oiling services.

Business situation: Sonic Plating’s objective was to gain a 3rd party credential and implement a management system which would allow them to increase business and decrease the costs of management.  Their goal was to increase employee involvement, customer satisfaction, data effectiveness, and company bottom line, while decreasing their costs and time.  Additionally, Sonic Plating wanted to position themselves as an industry leader and achieve certification before the end of 2009. 

Company Summary

Type of Industry     Metal Finishing
Number of Employees 19
Number of Shifts 1
Annual Sales           2.5 Million
Key Contact Tim Alsky

Technical Summary

Standard       ISO 9001
Implementation Time 9 Months
Certification Time   <1 Month
Findings                0
Audit Score 100%

The following case study percentages reflect increase or decrease in Sonic Plating’s  core business objectives, customer perception, staff involvement, costs and revenue.
FACTORS
PERCENTAGE
Cost -50%
Customer Satisfaction +50%
Customer Returns -30%
Staff Involvement +0%
Effectiveness of Data +100%
Increase in Business +20%

Arc Technologies

Company profile: Arc Technologies is a manufacturing company with over 30 years in industry located in San Marcos, California.  They focus on Milling, Turning, Screw Machining, Prototyping, Finishing and EDM for the telecommunications, medical and military industries.

Business situation: Arc Technologies objective was to gain a 3rd party credential and implement a management system which would allow them to increase business and decrease the costs of management.  Their goal was to increase employee involvement, customer satisfaction, data effectiveness, and company bottom line, while decreasing their costs and time, and achieve certification before the end of 2009. 

Company Summary

Type of Industry     Manufacturing
Number of Employees 60
Number of Shifts 3
Annual Sales           4.5 Million
Key Contact Jonathan Friedman

Technical Summary

Standard       AS9100
Implementation Time 5 Months
Certification Time   1 Month
Findings                0
Audit Score 100%

The following case study percentages reflect increase or decrease in Arc Technology’s core business objectives, customer perception, staff involvement, costs and revenue. 

FACTORS
PERCENTAGE
Cost -20%
Customer Satisfaction +20%
Customer Returns -0%
Staff Involvement +30%
Effectiveness of Data +50%
Increase in Business Too soon to tell

Check Yourself Inc.

Company profile: Check Yourself, Inc. is a manufacturing company with over 10 years industry experience located in Goleta, California.  They primarily focus on Precision Machining, Welding, Fabrication, and Surface Finishing for commercial applications.

Business situation: Check Yourself, Inc.’s objective was to gain a 3rd party credential and implement a management system which would allow them to increase business and decrease the costs of management.  Their goal was to increase employee involvement, customer satisfaction, data effectiveness, and company bottom line, while decreasing their costs and time.  Additionally, Check Yourself, Inc. wanted to position themselves as an industry leader and achieve certification before the end of 2009.

 

Company Summary

Type of Industry     Manufacturing
Number of Employees 9
Number of Shifts 1
Annual Sales           1 Million
Key Contact Justin Wiesblott

Technical Summary

Standard       ISO 9001
Implementation Time 4-5 Months
Certification Time   1 Month
Findings                0
Audit Score 100%

The following case study percentages reflect increase or decrease in Check Yourself’s core business objectives, customer perception, staff involvement, costs and revenue. 

FACTORS
PERCENTAGE
Cost -20%
Customer Satisfaction Too soon to tell
Customer Returns -40%
Staff Involvement +50%
Effectiveness of Data +60%
Increase in Business +20%

Jet Cutting Solutions Inc.

Company profile: Jet Cutting Solutions is a manufacturing company with over 5 years in industry located in Rancho Cucamonga, California.  They focus on the manufacturing of precision components and component assemblies through the use of water jets, lathes, mills, and saws for the Aerospace and Commercial industries.

Business situation: Jet Cutting Solutions’ objective was to gain a 3rd party credential and implement a management system which would allow them to increase business and decrease the costs of management.  Their goal was to increase employee involvement, customer satisfaction, data effectiveness, and company bottom line, while decreasing their costs and time.  Additionally, Jet Cutting Solutions wanted to position themselves as an industry leader and achieve certification before the end of the first quarter of 2010. 

 

Company Summary

Type of Industry     Manufacturing
Number of Employees 8
Number of Shifts 3
Annual Sales           1.2 Million
Key Contact Louis Mammalito

Technical Summary

Standard       AS9100
Implementation Time 5 Months
Certification Time   Pending
Findings                2
Audit Score 93.5%

The following case study percentages reflect increase or decrease in Jet Cutting Solution’s core business objectives, customer perception, staff involvement, costs and revenue. 

FACTORS
PERCENTAGE
Cost -20%
Customer Satisfaction +20%
Customer Returns -5%
Staff Involvement +100%
Effectiveness of Data +50%
Increase in Business +100%

PENCO Precision

Company Profile: Penco Precision is a manufacturing company with over 35 years in industry located in Fontana, California. Primary focus is on quality control and efficiency within the Aerospace and Commercial industries. Processes include Milling, Turning, Drilling, Grinding, and Assembly.

Business situation: Penco Precision’s objective was to gain a 3rd party credential and implement a management system which would allow them to increase business and decrease the costs of management.  Their goal was to increase employee involvement, customer satisfaction, data effectiveness, and company bottom line, while decreasing their costs and time.  Additionally, Penco Precision wanted to position themselves as an industry leader and achieve certification before the end of 2009.

Company Summary

Type of Industry     Manufacturing
Number of Employees 22
Number of Shifts 1
Annual Sales           4 Million
Key Contact Glynn Pennington

Technical Summary

Standard       ISO 9001
Implementation Time 4 Months
Certification Time   1 Month
Findings                0
Audit Score 100%

The following case study percentages reflect increase or decrease in Penco Precision’s  core business objectives, customer perception, staff involvement, costs and revenue.

FACTORS
PERCENTAGE
Cost -25%
Customer Satisfaction +30%
Customer Returns +0%
Staff Involvement +5%
Effectiveness of Data +10% Overall +100% on NCRS
Increase in Business +25%

Plastic Reinforcements Inc.

Company profile: Plastic Reinforcements Inc. is a manufacturer of laminated composite structures with over 27 years in industry located in Chino, California.  They focus on  the manufacturing of composite structures, specializing in honeycomb panel fabrication for commercial and aerospace applications. 

Business situation: Plastic Reinforcement’s objective was to gain a 3rd party credential before the end of 2009 and implement a management system which would allow them to increase business and decrease the costs of management.  Their goal was to increase employee involvement, customer satisfaction, data effectiveness, and company bottom line, while decreasing their costs and time. 

Company Summary

Type of Industry     Manufacturing
Number of Employees 10
Number of Shifts 1
Annual Sales           2.5 Million
Key Contact Susan Mathieson

Technical Summary

Standard       AS9100
Implementation Time 4 Months
Certification Time   45 Days
Findings                0
Audit Score 100%

The following case study percentages reflect increase or decrease in Plastic Reinforcement’s core business objectives, customer perception, staff involvement, costs and revenue.

FACTORS
PERCENTAGE
Cost -20%
Customer Satisfaction +30%
Customer Returns -20%
Staff Involvement +40%
Effectiveness of Data +40%
Increase in Business +20%

R&J Manufacturing

Company profile: R&J Manufacturing is a manufacturing company run by two men who have over 25 years experience in the Aerospace industry located in Santa Ana, California.  They focus on high speed, close tolerance milling and turning for the commercial and aerospace industries.

Business situation: R&J Manufacturing’s objective was to gain a 3rd party credential before the end of 2009 and implement a management system which would allow them to increase business and decrease the costs of management.  Their goal was to increase employee involvement, customer satisfaction, data effectiveness, and company bottom line, while decreasing their costs and time.  As a small company, with only 3 employees, R&J Manufacturing had the unique opportunity to implement a quality management system from the ground up, yet they also had the difficult task of implementing a system with limited resources, time and money.  

Company Summary

Type of Industry     Manufacturing
Number of Employees 3
Number of Shifts 2
Annual Sales           $150,000
Key Contact John T. Woloshun

Technical Summary

Standard       AS9100
Implementation Time 8 Months
Certification Time   2 Month
Findings                1
Audit Score 95.5%

The following case study percentages reflect increase or decrease in R & J Manufacturing’s core business objectives, customer perception, staff involvement, costs and revenue.

FACTORS
PERCENTAGE
Cost +5%
Customer Satisfaction +20%
Customer Returns N/A
Staff Involvement +100%
Effectiveness of Data +100%
Increase in Business +100%